t3_pqenqo

Okay, I would like to get some help understanding how you are seeing a holistic view of your customer between the two integrations?  The level of detail on browsing behavior within Klaviyo would be nice to view in Shopify.

Anything you can share on how to make this integration work more productively?

&lt;!-- SC_OFF --&gt;&lt;div class="md"&gt;&lt;p&gt;Okay, I would like to get some help understanding how you are seeing a holistic view of your customer between the two integrations?  The level of detail on browsing behavior within Klaviyo would be nice to view in Shopify.&lt;/p&gt;

&lt;p&gt;Anything you can share on how to make this integration work more productively?&lt;/p&gt;
&lt;/div&gt;&lt;!-- SC_ON --&gt;

Anyone using Klaviyo and Shopify in their tech stack?

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t1_hdaf8kv

i think most use GA or some other reporting app to consolidate

&lt;div class="md"&gt;&lt;p&gt;i think most use GA or some other reporting app to consolidate&lt;/p&gt;
&lt;/div&gt;

t1_hdaqowy

t3_qbr1bk

What’s the best way to define your font in the source code so that the same font displays across email providers? 

My current campaigns appear in different fonts across different email providers. Currently testing on Outlook and Gmail. Both are not the same font I see in my editor on Klaviyo.

&lt;!-- SC_OFF --&gt;&lt;div class="md"&gt;&lt;p&gt;What’s the best way to define your font in the source code so that the same font displays across email providers? &lt;/p&gt;

&lt;p&gt;My current campaigns appear in different fonts across different email providers. Currently testing on Outlook and Gmail. Both are not the same font I see in my editor on Klaviyo.&lt;/p&gt;
&lt;/div&gt;&lt;!-- SC_ON --&gt;

Anyone use Klaviyo? Need help with a font issue.

t1_hhbclvy

Web fonts are not compatible with all e-mail reader. Gmail is a notable one. Do a search for "Web Fonts e-mail Compatibility" and you'll find a list of the readers that use them.

&lt;div class="md"&gt;&lt;p&gt;Web fonts are not compatible with all e-mail reader. Gmail is a notable one. Do a search for &amp;quot;Web Fonts e-mail Compatibility&amp;quot; and you&amp;#39;ll find a list of the readers that use them.&lt;/p&gt;
&lt;/div&gt;

t1_hhbec3u

t3_ohfyig

Hi. I have set up couple of email flows on Klaviyo..one for abandoned cart &amp; other for shipping updates. 
I was wondering if I need to go back and change these emails using HTML (given by Klaviyo) back on Shopify? Or it get updated automatically. 
In other words, will my customers receive 2 emails? One from Shopify &amp; another from klaviyo? 
TIA.

&lt;!-- SC_OFF --&gt;&lt;div class="md"&gt;&lt;p&gt;Hi. I have set up couple of email flows on Klaviyo..one for abandoned cart &amp;amp; other for shipping updates. 
I was wondering if I need to go back and change these emails using HTML (given by Klaviyo) back on Shopify? Or it get updated automatically. 
In other words, will my customers receive 2 emails? One from Shopify &amp;amp; another from klaviyo? 
TIA.&lt;/p&gt;
&lt;/div&gt;&lt;!-- SC_ON --&gt;

Anyone using Klaviyo Email flows?

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t1_h4or5bx

Read the klaviyo guide carefully, they have already cover it pretty well. 

For abandoned cart, you have to disable it in Shopify and use the one from Klaviyo. I believe for shipment confirmation you need to design it in Klaviyo, copy the code to Shopify.

&lt;div class="md"&gt;&lt;p&gt;Read the klaviyo guide carefully, they have already cover it pretty well. &lt;/p&gt;

&lt;p&gt;For abandoned cart, you have to disable it in Shopify and use the one from Klaviyo. I believe for shipment confirmation you need to design it in Klaviyo, copy the code to Shopify.&lt;/p&gt;
&lt;/div&gt;

t1_h4org5d

I did for a few of my ds businesses, nice and simple

&lt;div class="md"&gt;&lt;p&gt;I did for a few of my ds businesses, nice and simple&lt;/p&gt;
&lt;/div&gt;

t1_h4qrx72

So, just edit the Shopify templates on Klaviyo and paste is on Shopify? 
And I can use the same templates in the flow/automation?

&lt;div class="md"&gt;&lt;p&gt;So, just edit the Shopify templates on Klaviyo and paste is on Shopify? 
And I can use the same templates in the flow/automation?&lt;/p&gt;
&lt;/div&gt;

t1_h4ovrgk

Well all you have to do is to claim and configure it in the HTML code. Once that is done then automatically the shopify own will stop and the Klaviyo own will be the only one working. Let me know if you can fix that yourself

&lt;div class="md"&gt;&lt;p&gt;Well all you have to do is to claim and configure it in the HTML code. Once that is done then automatically the shopify own will stop and the Klaviyo own will be the only one working. Let me know if you can fix that yourself&lt;/p&gt;
&lt;/div&gt;