The site you're referring to is [giving me](https://www.quora.com/Can-trustpilot-be-trusted) strong [resellerratings vibes](https://www.reddit.com/r/DataHoarder/comments/jp1zz1/keeping_back_up_in_synch_with_updated_lists_and/gbeelca/). It also looks like you [can buy reviews \(even negative](https://bfy.tw/Q1EQ)). In your shoes I would only rely on personal experience with the app, so feel free to obtain the trial version and thoroughly test it to get your own experience with it. If there are any issues found - do not hesitate [to report to Support team](https://kb.acronis.com/content/8153) (optionally - let me know if my involvement is necessary)

ive used acronis professionally for over 5 years (almost 10). my colleagues and myself are very positive on it. i dont follow trust pilot, but id highly recommend Acronis 2021 for personal use if thats what youre after. it looks like its on sale for 35$, cant really go wrong there. ​ in response to the speed comments, we have laptop-heavy users (whom are critical of computer performance), backup every day. once you take an initial full backup id reccomend doing 'always-incremental' plan for quick performance.

So based on 51 reviews it states. So that is almost next to nothing if is customer base? I'm still a happy (paying at that) customer for 5 systems at home. It has and still have its issues at times. The image based backups is what I have it for, not as much (yet), like ransomware protection and other functionality added in the last years.

I use Acronis backup for the last 1 - 1.5 years! No doubt, it's a very feature-rich backup solution but I feel some problems with it. UI hangs on software startup ( which is very frustrating ) & if you set up an automatic backup ( every day ) than its slows down your machine & hangs your machine ( starts so many processes in the background ) \[ My Laptop specs: i7-7th Gen + 16GB RAM + Samsung 970 EVO Plus \]

I have the 2020 license that I bought outright without the subscription as I have a 4TB hard drive to back up my 1TB computer SSD. It automatically backs up when the drive is plugged into the machine. I have not had any issue with the software and have even used their restore function to bring the machine back to a previous state. It also has bootable media as well for restore and backup functions in case you can't boot up the machine.

I use Macrium Reflect cause it's free and just great software. Acronis might be a bit more user friendly but not by much.

I Use Acronis Backup Cloud (MSP) Honestly Acronis had the idea to be great, but it’s reliability is another issue. 1. Backups Fail because of stupid things like unable to find hostname.... this is some kind of DNS issue with Acronis. This takes time to diagnose and fix. 2. Backups don’t run and you may never Know. 3. The control panel gives random errors. 4. You have to manually update each machine when online. There is no ‘auto update’ when Acronis sees it.

If you have Western Digital HD, you may get it for free.

I am not especially tech savvy. I have used Acronis for years....with XP and it saved my bacon. I have been trying for a full month to recover my hard drive with ATI 2021 and will not work...not in the OS (8.1) or with either version oof the boot media. Now support won’t respond to me because even they have run out of options...I just re-enlisted but am having my regrets....

S2? What's that? Or do you mean synology C2? Your intention would be to get rid of the C2 in favor of direct backup of your pc's to the cloud or would you still want to backup the synology to the cloud as well? On my synology I jave more than just the acronis backups of my pc/laptops. So I am am performing hyperbackup of those acronis backups on the main snology towards a remote synology at a friends place. However still also have to setup backup to the cloud for a subset of data, like for personal photo's, which is much less than the acronis backups. I also wonder in what sense you got burned by backblaze? That was with B2 and hyperbackup from the synology or what?

Hi /u/thinksInCode and thanks for your questions! 1. I am obviously biased here, but since the time we introduced our Cloud storage I saw a few issues where the customer\partner wasn't able to create incremental backups due to an issue on either end and had to redo the full backup, but no data loss occurred. My personal recommendation when it comes to cloud storage is to always consider [3-2-1 rule](https://www.acronis.com/en-eu/articles/backup-rule/). For example you could store a local copy on your Synology NAS device and another in our Acronis Cloud, or if you want you can use 3-rd party cloud storage (a great example is /u/completefudd 's [approach](https://www.reddit.com/r/acronis/comments/ayll7g/segmented_tib_file_for_nas_to_cloud/eiev6k5/); this example uses B2 for the storage but you can look into other services compatible with Duplicacy if you don't feel confident with B2 service) 2. Sadly, there is no 2 PC license option as of now, but I can get you a small discount for 1st year. PM me if you need it. 3. Considering your [another comment](https://www.reddit.com/r/synology/comments/l1c7cg/what_is_the_best_app_for_backing_up_a_windows/gk9qehh/), [here](https://www.acronis.com/en-eu/data-centers/) you will find the locations of our Acronis Cloud datacenters. Note that your cloud DC location is determined by the country you specify in your Acronis account and you can later double-check on that when you attempt to login to online dashboard, [here](https://i.imgur.com/MBN7edT.png) is an example of one of my accounts with Netherlands as country